BUS 515 Week 4 Discussion Questions – Strayer NEW



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Week 4 DQ 1
"Evolution and Philosophy of TQM" Please respond to the following:
·         From the first e-Activity, select three of Deming’s 14 points, and evaluate how each point is critical to the success of a TQM program. Provide specific examples to support your rationale.
·         Select three specific concepts from the philosophy of TQM, and present three situations in which organizations can identify quality problems and correct them at the source. Provide specific examples to support your rationale.

Week 4 DQ 2
"Quality Awards and Standards" Please respond to the following:
·         From the second e-Activity, select an organization that received the Malcolm Baldrige National Quality Award, and assess two to four contributions to quality that the chosen organization displayed. Compare the success of the chosen organization with organizations within similar industries, and judge whether TQM did or did not correlate with success.
·         Develop five strategies to share with an organization that would improve its quality standards. Provide specific examples to support your rationale.



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