BUS 325 Week 4 Quiz – Strayer
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Quiz
3 Chapter 3
CHAPTER
3: The Organizational Context
TRUE/FALSE
1. An export manager is typically the first
international HR position in a new international company.
2. Purchasing an international company
automatically creates a separate international division of a company.
3. The Inpatriate manager performs a major role
in identifying employees who can direct operations in a foreign subsidiary.
4. International division acting as an
independent separate unit cannot be tolerated as the firm’s international
activities become strategically more important.
5. The matrix structure area managers are
responsible for the performances of all products within the various countries
that comprise their regions.
6. Less human resources planning and management
development are in the matrix structure of operations than traditional
organization.
7. Mixed structures are more complex and harder
to explain and implement/control than a matrix structure.
8. Intra-organizational networks comprise the
organization’s headquarters and the numerous subsidiaries.
9. The metanational form is described as a
global tournament.
10. Centralized HR companies are operated within
a matrix structure.
11. Training, performance, appraisals and staff
movements are not impacted by the HR structural form.
12. Europeans tend to take a different structural
path than the US.
13. Chinese firms have many international
operations.
14. European multinational firms are mainly from Germany.
15. Japanese based multinational firms are the
only firms to successfully balance operations in all the regional blocks.
16. Formal structure controls are an
international firm’s primary source of control.
17. Training and development, program reward
systems and promotion are activities that reinforce company value systems.
18. Half of the US firms reported that HR
functions were unrelated to the nature of the firm’s international operations.
19. HR departments are emerged in policies and
procedures in the early international or export stage.
20. Centralized HR companies are characterized by
devolving the HR responsibilities to a small group who reports to corporate
headquarters.
MULTIPLE
CHOICE
1. “Born globals” are:
|
a.
|
Company
formed with the international market in mind
|
|
b.
|
International
firm formed by acquisition
|
|
c.
|
Company
grown into an international company by market demands
|
|
d.
|
Company
owned by people of different nationalities
|
2. Typically the initial stage of a firm
entering international operations is:
|
a.
|
Export
|
c.
|
Investment
|
|
b.
|
Licensing
|
d.
|
Employment
|
3. Which category of employee is typically used
in key sales subsidiary position in a new developing international company:
|
a.
|
Parent
Country National
|
c.
|
Third
Country National
|
|
b.
|
Host
Country National
|
d.
|
Multi
Country National
|
4. The second stage of a new international
company typically involves which department:
|
a.
|
Sales
|
c.
|
Employment
|
|
b.
|
Export
|
d.
|
Human
resources
|
5. Which stage of international operations tend
to create a separate international division in a company:
|
a.
|
Foreign
production/service operations
|
c.
|
Physical
location
|
|
b.
|
Exporting
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d.
|
Sales
|
6. “Miniature replicas” are:
|
a.
|
Subsidiaries
structured to mirror that of domestic organizations
|
|
b.
|
Small
scale reproduction of each firm to show at office meetings
|
|
c.
|
Company
created to make miniature building
|
|
d.
|
Foreign
company purchased to create a multinational company
|
7. Many companies in the developmental stage of
internationalization will maintain control by:
|
a.
|
Placing
PCN in all key positions
|
|
b.
|
Placing
a human resource division on location
|
|
c.
|
Going to governmental sources for support
|
|
d.
|
Hiring
locals in all aspects of the organization
|
8. The “think global, act local” paradox:
|
a.
|
Purchase
vegetables at farmers markets grown in another country
|
|
b.
|
Push
for local responsiveness toward global integration
|
|
c.
|
Results
in a foreign subsidiary hiring local employees
|
|
d.
|
Reflects
the hierarchy of needs for a
multinational company
|
9. A
matrix structure:
|
a.
|
Keeps
profit centers but adds worldwide product managers
|
|
b.
|
Integrated
its operations across more than one dimension
|
|
c.
|
Relies
heavily on social networking
|
|
d.
|
Creates
a worldwide product division
|
10. One advantage of a matrix structure is:
|
a.
|
Allows
all departments to network efficient
|
|
b.
|
Brings
conflicts of interest out into the open
|
|
c.
|
Provides
the company with uniform corporate values
|
|
d.
|
Allows
each locations to have its own self-contained division
|
11. A major
contributing factor of an unmanageable matrix structure is:
|
a.
|
Confused
human resource department
|
c.
|
Clear responsibilities
|
|
b.
|
Standard
reporting procedures
|
d.
|
Dual
reporting requirements
|
12. The complex network of interrelated
activities in a MNE can be described in the following structure:
|
a.
|
Functional
|
c.
|
Heterarchy
|
|
b.
|
Product
division
|
d.
|
Bureaucratic
|
13. Transnational
strategies of globalization are characterized by:
|
a.
|
Ability
of the multinational to formulate and implement the required human resource
element
|
|
b.
|
A
company doing business in more than one country
|
|
c.
|
Organization
form that is characterized by an interdependence of resources and
responsibilities across all business units
|
|
d.
|
Network
of independent companies in different countries
|
14. A common theme between heterarchy, matrix and
transnational is:
|
a.
|
Networks
of communication is imperative
|
|
b.
|
Staff
transfers play a critical role in integrations and coordination
|
|
c.
|
Legal
forms are very different
|
|
d.
|
The
reduced role of communications requirements
|
15. The management of a multi-centered networked
organization is:
|
a.
|
Simple
|
c.
|
Organized
|
|
b.
|
Inconsequential
|
d.
|
Complex
|
16. The following
types of units are regarded in a metanational firm EXCEPT:
|
a.
|
Sensing
unit, financial unit and performing unit
|
|
b.
|
Magnet
unit and entrepreneurial unit
|
|
c.
|
Sensing
unit, magnet unit and marketing unit
|
|
d.
|
Marketing
unit, magnet unit, financial unit
|
17. HR functions are described in the following
structural forms EXCEPT for:
|
a.
|
Centralized
HR
|
c.
|
Matrix
HR
|
|
b.
|
Decentralized
HR
|
d.
|
Transition
HR
|
18. The European path approach to a global matrix
tends to emphases:
|
a.
|
Worldwide
product division approach
|
c.
|
Functional
approach
|
|
b.
|
Area/geographic
division approach
|
d.
|
Corporate
subsidiary approach
|
19. Korean conglomerates have a strong preference
for:
|
a.
|
Greenfield
building approach
|
c.
|
Grow
within approach
|
|
b.
|
Bamboo
network/family approach
|
d.
|
Growth-through-acquisition
approach
|
20. Clan control is defined as:
|
a.
|
Hiring
family relations to maintain control
|
|
b.
|
Hiring
people from similar backgrounds to ease cooperation
|
|
c.
|
Social
control to supplement or replace traditional structures
|
|
d.
|
Control
by personal influence
|
21. Multinational firms are divided into the
following regional block EXCEPT:
|
a.
|
North
America
|
c.
|
Europe
|
|
b.
|
Asia
|
d.
|
Australia
|
22. An important forum for the development of
personal networks is:
|
a.
|
Relocating
staff on a regular basis
|
c.
|
Training
programs held in regional centers
|
|
b.
|
Luncheon
meeting
|
d.
|
Weekly
department meetings
|
23. Social Capital emphasizes the need for:
|
a.
|
Recycling
facilities for community
|
|
b.
|
A
customer list in an organization
|
|
c.
|
Employees
with poor social skills
|
|
d.
|
Contacts
and ties that facilitate knowledge sharing
|
24. The
process of socializing people so that they come to share a common set of
values and beliefs that shapes their behavior is:
|
a.
|
Networking
|
c.
|
Matrix
structure
|
|
b.
|
Corporate
culture
|
d.
|
Social
investment
|
25. Transition companies are characterized by:
|
a.
|
Large
well-resourced HR departments
|
|
b.
|
Devolving
HR responsibilities to a small group
|
|
c.
|
HR
relocations to a subsidiary company
|
|
d.
|
Medium
sized corporate HR department
|
26. The matrix structure:
|
a.
|
Is
rather simple to control
|
|
b.
|
Is
characterized by a manager who belongs
to two units at the same time
|
|
c.
|
Is
one of the first structures used by newly-formed international firms
|
|
d.
|
Is
difficult to set up, but once in place it is easy to maintain
|
27. Matrix structures:
|
a.
|
Can
be managed by anyone with basic skills
|
|
b.
|
Requires
a manager with some experience, but who insist on no ambiguities
|
|
c.
|
Requires
managers who know the business in general, who has good interpersonal skills
and who can deal with ambiguities in responsibilities
|
|
d.
|
Requires
a manager who has worked at least five years in a previous matrix organization
|
28. Network multinational structures:
|
a.
|
Are
the most popular form of multinational organization
|
|
b.
|
Are
tightly coupled bureaucracies, linked by formal explicit policies
|
|
c.
|
Are
culturally homogeneous and
hierarchically controlled
|
|
d.
|
Are loosely
coupled political systems
|
29. The host-country effect:
|
a.
|
Implies
that multinationals are shaped by institutions existing in their country
origins
|
|
b.
|
Refers
to the extent to which HRM practice in subsidiaries are impacted by the host country
context
|
|
c.
|
Refers
to the transfer of practices from foreign locations to the headquarters
|
|
d.
|
Relies
heavily on knowledge from the parent or peer subsidiaries
|
30. The subsidiary as an integrated player:
|
a.
|
Develops
HRM policies and practice which are transferred to overseas affiliates
|
|
b.
|
Creates
knowledge but at the same time is
recipient of knowledge flows
|
|
c.
|
Engages
in the creation of country/region specific knowledge in all key functional
areas
|
|
d.
|
Moves
managers in a way to break down barriers and produces corporate champions of
information
|
SHORT
ANSWER
1. What are the advantages and disadvantages of
the global matrix structure?
2. What are the characteristics of a centralized
decentralized and transition HR company?
3. Discuss a formal, structural form of control
utilized by traditional multinational firms.
4. What would be considered an informal control
mechanism?
5. How can a social relationship be considered a
control?
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